Client survey

As part of our ongoing service commitment we commissioned a survey in December 2020 to all our clients operating in the Haulage and Transport sector to appraise our performance in terms of client satisfaction and loyalty and we are delighted with the results.

95.1% of clients who responded to our survey would continue to deal with us when their policy comes up for renewal and 95.7% agree that we are easy to do business with.

We always welcome the positive feedback we receive from our clients and will continue to focus on providing the highest possible levels of service and satisfaction to all the clients we serve.

Client Loyalty

95.1% of clients are likely to continue
dealing with Wright Insurance Brokers


Client Satisfaction

95.7% of clients agree Wright Insurance
Brokers are easy to do business with

What our clients say

Since first entrusting Wrights Insurance Brokers with our insurance many years ago over a cup of tea and a handshake, the haulage industry has faced many challenges and difficult times. But with each challenge came the opportunity to diversify and grow into new markets. However, that brought the requirement for updated insurance cover and the confidence that you are fully covered and protected at every step. Dealing with Wright Insurance Brokers, a top name in the insurance industry, brought that security and the familiar reassurance of having your business handled by people who do not just know your name. They know you.

Wrights Insurance Brokers know our business, what is important to us and understand our market. Each year they have done their utmost to ensure that we get the best policy for us at the best price and without ever feeling like we are getting the hard sell. For us, the most important and valuable aspect of dealing with Wright Insurance Brokers is the relationship that we have built. Knowing there is always someone available to answer queries and assist you, and that should anything go wrong, your insurance broker has your best interest at heart and has you totally covered and will be there to guide you each step of the way. From guiding us through what can seem like complicated paperwork to putting our minds at ease by answering a simple query over the phone.

The support of the knowledgeable team at Wrights Insurance Brokers has made us feel comfortable entrusting them with our continued business, which allows us to concentrate on what we do best.

From all of us at Dunne Haulage, we are grateful for the support we receive from Wrights Insurance Brokers and look forward to many more years of continued business together.

Dunne Haulage

I have been involved in the Haulage industry for as long as I can remember. My family and I have dealt with Wright Insurance Brokers since around 2000. To this day, 21 years later, we continue to deal with Wright Insurance Brokers because not only are they efficient in everything thing they do, they have acted so professional yet friendly to us. The service they provide is second to none, they have always been there for us, through the good and bad times, the boom & the recession. They guided us through it all. They have always been there at the end the phone to address and answer our queries and concerns. They provide a fantastic service, quick turnaround, make us feel protected on the road and put our minds at ease. Not only have they acted in a professional manner over the last twenty years, I can now say Wright Insurance Brokers are not just our insurance brokers, they are also our friends. So much so, I had them at my wedding. I would highly recommend Wright Insurance Brokers to anyone in the Haulage industry or any industry that needs insurance. They stand out from all the rest and I am greatly satisfied with the result of the renewal every year… We wish Wright Insurance Brokers all the continued success for the future and look forward to dealing with them for the next 20 years. Five-star service!

Karm Transport Limited